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CSGF 05 / Ver.No.2.1 dt 15.03.10

Customer Satisfaction Feedback Form
(Confidential)

(Can be sent as a hard copy or through email. Form can be downloaded from www.melssautomation.com)
From

Name:*

Designation:*

Company Name:*

Address:*

Tel:*

E-mail:* 		To

The GM Operations
Melss Automation Ltd
K 22/1B, Phase II, Sipcot Industrial Park,
Mambakkam Village, Sriperumbudur,
Kancheepuram Dist - 602105,
Tamil Nadu,
India.
Project / Product :*
Service Details*
Our constant endeavour is to improve the quality of service to our customers. Your feedback will assist us for further improvements in the attributes given below.
Kindly fill in the feedback form candidly.
Performace Ranking : 1= Poor, 2 = Below Average, 3 = Average, 4 = Good, 5 = Excellent
Attribute
Performance Ranking
Product Quality (Reliability & User friendly)*
Software Capability*
Delivery Performance*
Installation*
Training (On Application)*
Response to General queries*
Response Time to complaints*
Communication*
Technical Knowledge (service personnel to resolve your problem)*
Commitment*
Additional Feedback :*
A. Overall Experience in dealing with MAL *
B. Bench Marking: Buying similar products from other sources *
If yes, how do you rate us vis-a-vis others
C. Suggestions for Improvement *
D. Plans for increasing the level of
business with MAL *
* Indicates Required Field                        
     Download Feedback Form
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