CLOUDMD mobile app is meant for Patients, Doctors and Clinics for Practice management.

This privacy policy explains how we collect, use, share, disclose and protect Personal information about the Users of the Services

1.PERSONAL INFORMATION COLLECTED
Information collected by us from you may include (but is not limited to) the following:

a) contact data (such as your email address and phone number, password);
b) demographic data (such as your gender, your date of birth and your pin code);
c) data regarding your history of the appointments history made by or the medical practitioner,
d) Personal Health Records Collected by medical practitioners.;
e) biometric information;
f) Chat data with medical practitioners.

App will use, collect and disclose information that is freely available in the public domain without your consent.
2.PRIVACY STATEMENTS

2.1 ALL USERS NOTE: This section applies to all users.

a) It is assumed that all users have read the privacy policy and accepted to its terms and conditions. Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by CLOUDMD App immediately.
b) All the information provided to CLOUDMD App by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that App may use certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the SPI Rules,

for the purpose of providing you the Services,
for communication purpose about our new products and services
for research, statistical analysis and business intelligence purposes( an aggregated or non-personally identifiable/anonymised form)
for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates
for obtaining feedback in relation to the Practitioners and their practice,
debugging customer support related issues.
for the purpose of contacting you as part of business to complete any transaction
Analysing anonymised practice information for commercial use
Publishing such information on the Website

c) You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us. Any point in time, If the information provided by you is found inaccurate, we may, at its sole discretion, discontinue the provision of the Services to you.
d) If you wish to cancel your account or request that we no longer use your information to provide you Services, contact our customer care as soon as possible. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymised and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymised data will be solely for analytic purposes. Please note that your withdrawal of consent, or cancellation of account may result in CLOUDMD app being unable to provide you with its Services or to terminate any existing relationship with this app may have with you.
e) CLOUDMD App uses Payment Gateway from CCAVENUE to receive payment from the User and is not responsible for the information passed to payment gateway provider for completing the payment process.
f) CLOUDMD App takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority

PRACTITIONERS NOTE: This section applies to all Practitioners.

a) As part of the registration , certain information, including Personal Information or Sensitive Personal Data or Information is collected from the Practitioners.
b) all Practitioners are required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to CLOUDMD App, failing which they are required to leave the Services, immediately.
c) Practitioners’ personally identifiable information, which they choose to provide to CLOUDMD App, is used to help the Practitioners describe and identify themselves. You will be the owner of your information and you consent to CLOUDMD App collecting, using, processing and/or disclosing this information for the purposes hereinafter stated . CLOUDMD App may use such information for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
d) CLOUDMD App may also display information for Practitioners who have not signed up or registered for the Services, provided that the Practitioners have consented to CLOUDMD App collecting, processing and/or disclosing their information on the Website.

4.CONFIDENTIALITY AND SECURITY

a)Your Personal Information is maintained by CLOUDMD App in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. CLOUDMD App takes all necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of CLOUDMD App business.
b) No administrator at CLOUDMD App will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone.
c) CLOUDMD App does not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify CLOUDMD App by sending an email to cloudmdblr@gmail.com You shall be liable to indemnify CLOUDMD App due to any loss suffered by it due to such unauthorized use of your account and password.
d) CLOUDMD App makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
e) Notwithstanding the above, CLOUDMD App is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, CLOUDMD App shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of CLOUDMD App including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

5.CHANGE TO PRIVACY POLICY
CLOUDMD App may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way CLOUDMD App treats User’s personally identifiable information, or in the Privacy Policy itself, CLOUDMD App will display a notice on the Website or send Users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services. As always, if you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact cloudmdblr@gmail.com to deactivate your account. Unless stated otherwise, CLOUDMD App current Privacy Policy applies to all information that CLOUDMD App has about you and your account.
If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.
6.CHILDREN'S AND MINOR'S PRIVACY
CLOUDMD App strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the CLOUDMD App Website and Services are not intended for use by minors, CLOUDMD App respects the privacy of minors who may inadvertently use the internet or the mobile application.
7.CONSENT TO THIS POLICY
You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to CLOUDMD App using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.
8.ADDRESS FOR PRIVACY QUESTIONS
Should you have questions about this Privacy Policy or CLOUDMD App information collection, use and disclosure practices, you may contact at cloudmdblr@gmail.com

BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.