Entry Level

Middle Level

Leadership  Level

Team Lead – TechnicalSupport (Level 1)

IT SupportServices/Helpdesk

Engineer – Technical Support(Level 1)

(SSC/ Q 0101)

Head of Company/CEO

Head of Company/CEO

CIO

CIO

IT OperationsManager

IT OperationsManager

Sr. Engineer –Technical Support(Level 1)

Tracks

Click on the Job Role/ QP to see the respective Career Path

Career Map for IT Support Services/Helpdesk

Career Map for IT Support Services/Helpdesk