PRIVACY POLICY
Your personal data is important to SK MOB.
Your personal data is important to us and it is our policy to respect
the confidentiality of information and the privacy of individuals. This
Policy outlines how we manage the personal data we hold in compliance
with the Personal Data Protection Act in Indonesia (the “Act”) and
applies to all divisions and organizations in the SK MOB
stable of companies (collectively, SK MOB, “we”, “us” or “our”) further
details of which are available at our website www.supermalkaraci.com. We
also comply with local data protection and privacy laws in our
operations out of Indonesia.
Please read this Privacy Policy carefully to understand how we will
handle your personal information. If you do not agree to this policy or
the Terms of Use, please do not use the Service. If you have any
questions about this Privacy Policy, please contact us at contact.us@supermalkarawaci.com.
Personal Information
Personal information refers to information that we may collect when you
use the Service, and is information that can be used to identify,
locate, or contact an individual. Examples of such personal data
include biodata, contact details, account information and your
preferences, queries, requests and feedback.
How do we collect your personal data?
The ways in which we may collect your personal data include (but are
not limited to)
• Personal Information that you provide to us through the Service,
including via the Application or on our site (this refers to our
Mailing List sign-up on the SK MOB website). This includes (but is
not limited to) information such as your name and email address at the
time of registering to use our site and/or service, making job
enquiries or requesting further services and information.
• Correspondence that we receive from you if you contact us through the
Application or through any other communication channel such as email,
in writing.
• Activity Information you provide when you interact with the Service
and/or make any requests, such as when you download the Application,
when you “View”, “Share” (e.g. via Facebook, SMS or similar), “Follow”
a Featured Alert (which allows you to follow a merchant and receive
promotional alerts on a non-location specific basis), or you purchase
or redeem a Coupon.
• Location Information transmitted from your smart phone handset or
other location aware device when you use the Application or interact
with the Service, so as to offer real-time deals nearby your location,
if you have activated notifications and permitted your mobile to
transmit location data. SK MOB does not capture any
information
on your location when you download the Application or receive a
Featured Alert, but does capture information when you “View”, “Share”
or “Follow” a Featured Alert, or you purchase or redeem a Coupon.
• Transaction Information about how you interact with the SK MOB
app, such as the coupons you view, download, purchase and/or redeem;
other information about how you use our site, other communications and
how you interact with retailers and service providers.
What kind of purposes do we collect
your personal data for?
In general, we may use your personal data for the following purposes:
• provide you with information, products or services that you request
from us or which may be of interest to you, via the Application, the
site, SMS or email, where you have consented to be contacted for such
purposes.
• allow retailers to securely validate and redeem Coupons at the
retailer’s outlet or to send promotional messages to you relating to
their products or services, provided you have opted-in to receive such
messages by activating the “Follow” feature.
• carry out refunds or reversals of payment where appropriate and
otherwise communicate with you if you have purchased a Coupon, and
otherwise to meet its legal obligations (including investigating and
combating fraud).
• allow you to participate in interactive features of the Service, when
you choose to do so (e.g. the “Follow” function and related alerts).
• notify you about changes to our Service, respond to your comments,
complaints and other feedback on our Service, and to protect the rights
and property of SK MOB and its users.
• Communicate and provide additional information that may be of
interest to you about SK MOB, our retailers and/or Service
Providers, such as e-direct mailers, special deals and coupons, event
alerts, announcements and marketing materials.
• Manage everyday business needs such as administration, analytics,
fraud prevention, enforcement of corporate reporting obligations, Terms
of Use or to comply with the law
• Evaluate the types of deals, products or services that may be
of interest to users
Anonymous / Aggregated Information
We may also gather the following anonymous or aggregated information
(that does not identify you as an individual):
• Details of your visits to our site, including, but not limited to,
traffic data, and other communication data and the information that you
access.
• Details of your computer or mobile device which we may also collect
to serve you better and improve the Service, including where available
your IP address, operating system, mobile device and browser type. This
information is statistical data about our users' browsing actions and
patterns, and does not identify any individual.
SK MOB uses Anonymous / Aggregated
Information to:
• report anonymous, non-personally identifiable statistics regarding
your use of the Service to third parties such as retailers and our
affiliates, in order to improve our Service and to help our retailers
serve you better and offer products and/or services and promotions
which are more relevant to you.
• manage, administer and enhance our Service (including its technology,
operations and infrastructure).
SK MOB may decide to buy or sell assets which form part of or relate to
its business or a division or organization within SK MOB . In any such
transaction, personal data will usually be one of the transferred
assets and will be disclosed to the purchaser. In most cases, if you do
not provide information about yourself which SK MOB has requested, SK MOB may
not be able to provide you with the relevant product or service.
Disclosure of Information
We will only use, disclose and/or transfer your personal data for the
purposes you have been notified of and consented to or which are
permitted under applicable laws and regulations. We will not sell, rent
or give away personal data to third parties for commercial purposes
without your consent.
Depending on the product or service concerned, personal data may be
disclosed or transferred to:
• Affiliated companies (e.g. subsidiaries and other companies owned by
or controlled by SK MOB who may only use the Personal Information as per
laid out above.
• Our service providers that provide services for us such as sending
e-mails or processing of secure transactions. The financial information
gathered for the purpose of processing secure transactions will include
your name, billing address, payment card details, card expiry, and card
verification number. All service providers are contractually bound to
use your Personal Information in accordance with the terms of our
service agreements with them.
• The authorities, if we are under a duty to disclose or share your
Personal Information in order to comply with any legal obligation, to
enforce or apply our Terms of Use and other agreements, or to protect
the rights, property, or safety of SK MOB or SK MOB , our users,
or
others.
Interaction with Facebook
You may share and link the SK MOB app with your Facebook account
if you have one, using the Facebook Platform. By linking your
Facebook
account to the SK MOB app, you grant SK MOB
permission to
access your Facebook account and profile information. Please
refer to
Facebook’s Data Use Policy for further information on how your personal
information is shared with the Application. You should also refer
to
Facebook’s privacy settings to manage the sharing of that personal
information. SK MOB will never knowingly access or retain any of
your Facebook profile information, nor will we have access to
information regarding other Facebook users with whom you ‘share’ SK MOB with on Facebook.
Information Access and Security
We will retain your information for as long as your account is
active
or as needed to provide you services and to maintain a record of your
transactions for financial reporting purposes. We will also retain and
use your information as necessary to comply with any legal obligations,
resolution of disputes and enforcement of any agreements. If you wish
to cancel your account and request that we no longer use your
information, please contact us at contact.us@supermalkarawaci.com.
We will do our best to protect your personal information, but cannot
guarantee the security of data transmitted over the Internet or any
telecommunications networks from/to our site or our Application.
Strict procedures and security features, especially payment related,
have been put in place in attempts to prevent unauthorised access.
Having said this, your choice to transfer data to us is at your own
risk.
Your Rights
We will keep your information while your account is active, or as
needed to provide the services requested by you, to maintain records of
your activity for customer service and reporting purposes, to comply
with our legal obligations, or to resolve any disputes. If you wish to
cancel your account and request that we no longer use your information
please contact us at contact.us@supermalkarawaci.com.
If you wish
to
discontinue your use of the Service, you may do so at any time by
deleting the Application from your smart phone or other mobile device.
For information on how to delete the Application from your particular
device, please visit your smart phone or mobile device manufacturer’s
website.
You can access, update and delete the information you provided to us
through the SK MOB app or by sending us an email at contact.us@supermalkarawaci.com.
Please note that we reserve the right to
refuse unreasonable requests.
You have the right to ask us not to process your personal information
for marketing purposes by contacting us at contact.us@supermalkarawaci.com.
We will inform you if we intend to use your data for marketing or if we
intend to disclose your information to any third party for such
purposes other than as set out in the Privacy Policy. Please note,
however, that we cannot always delete data relating to past transaction
records and related activities immediately, since we must retain this
information for financial reporting and compliance reasons.
Changes to Privacy Policy
From time to time, we may update this Privacy Policy to clarify our
current practices, or to reflect new or different practices, such as
adding new features or updates to the application. Any changes to this
Privacy Policy will be made available via the Application. Any changes
to the Terms of Use or this Privacy Policy will take effect immediately
and be binding on you from the time of posting such changes on the site
and the Application, but shall not affect the terms of any Coupons
issued prior to the posting of the revised Terms of Use or Privacy
Policy.
Contact
We welcome your questions, comments and requests regarding this Privacy
Policy. Please contact us by email at contact.us@supermalkarawaci.com.